Answers to the most frequently asked questions about using the platform
Idrissimart is a specialized digital platform for surveying and multiple services, bringing together classified ads, online stores, professional services, job opportunities, and training courses in one place. Its goal is to facilitate communication between service providers, clients, companies, and individuals.
The name Idrissimart was chosen to clearly reflect the platform’s identity and vision, while being deeply rooted in its field. The name is inspired by the renowned geographer and cartographer Al-Idrisi, one of the most influential figures in the history of mapping and spatial measurement, and a symbol of accuracy, methodology, and leadership in the field of surveying. The word “Mart” represents the integrated digital marketplace that brings together
products and services in one place.
An artistic depiction of Al-Idrisi
The platform is built on the values of credibility, transparency, innovation, ease of use, and delivering real value to users and companies.
Yes, users can access and benefit from the various sections of the platform through a single account, according to the available permissions and services. However, surveying equipment trading companies, training centers, and companies that provide surveying services have a different type of account with greater permissions, enabling them to offer their products and services in a professional manner.
Yes, users can access and benefit from the various sections of the platform through a single account, according to the available permissions and services. However, surveying equipment trading companies, training centers, and companies that provide surveying services have a different type of account with greater permissions, enabling them to offer their products and services in a professional manner.
The platform offers classified ads, a multi-vendor marketplace, professional services, recruitment, and training courses, in addition to a range of tools designed to support users and businesses.
idrissimart was created to provide opportunities.
✔️ You can publish advertisements to better market your products and services.
✔️ You can list your used surveying equipment for sale or rental.
✔️ You can sell new surveying equipment and accessories through the first specialized surveying platform.
✔️ You can submit quotations for surveying requests posted by members.
✔️ You can publish your surveying courses to attract more trainees.
✔️ You can post your CV to access better employment opportunities.
The platform is designed to serve individuals, companies, and organizations alike, while providing tools tailored to the needs of each group.
Yes, the platform can be accessed and used from different countries, depending on the services and options available in each region.
idrissimart serves a wide range of categories within the surveying market, including: • Companies: Whether they sell new or used surveying equipment, provide surveying services, offer training courses, or provide maintenance and calibration services. • Engineers and Surveyors: Those looking for equipment, services, courses, software, jobs, and surveying books. • General Public and Customers: Individuals or organizations looking to purchase equipment, benefit from services, attend courses, or keep up with the latest surveying products. • Employers and Educational Providers: Companies and organizations looking for qualified employees or targeting trainees and those interested in the field.
Yes, users can manage multiple business activities or services, depending on the account options available.
Using the app is optional. You can access and use the platform directly through your web browser without installing the app. However, some advanced features are only available through the idrissimart mobile app.
Yes, registration on the site is completely free. You can create an account and start using the platform at no cost. There are optional premium services for those who wish to upgrade their ads.
Yes, the platform can send users notifications related to important activities, updates, and new offers.
The platform provides search tools and categories that help users quickly find the required content, products, and services.
Yes, users can save ads, products, or services to their favorites and return to them later.
Yes, many pages, ads, and services can be shared through the available sharing links.
Yes, companies and organizations can create profile pages showcasing their services and basic information.
Yes, the platform supports uploading images and files in many sections, subject to the applicable guidelines.
Suggestions can be submitted through the designated communication channels or technical support.
Users can follow the platform’s news and updates through its official pages and dedicated sections within the platform.
idrissimart is the first platform of its kind to bring the entire surveying marketplace together in one place in an organized and user-friendly way—something that no other platform has offered to date. Although some surveying market services can be found randomly and separately across social media groups and pages, **idrissimart** aims to bring buyers and sellers together on one integrated platform, while providing easy-to-use management tools and full control over content, making it a reliable and effective bridge for communication among all parties in the surveying market.
Verifying your phone number helps enhance account security and makes it easier to recover access to your account when needed.
You can change your password from your account settings by entering your current password and setting a new one.
You can log in using the email address, mobile phone number, or username associated with your account, along with your password.
You can use the “Forgot Password” option to reset your password using the email address or mobile phone number registered to your account.
You can edit your personal information through your profile page and then save the changes.
You can update your email address from your account settings and complete the verification process if required.
You can change your phone number from the account settings and then verify the new number.
Verified members can upload a profile picture from the Settings and Profile page by selecting a suitable image from their device.
Business or company information can be added through the profile settings or business account settings.
You can request account deletion through the settings or by contacting technical support.
The reason may be a network delay or an incorrect phone number. You can request the code to be resent.
You can click the “Resend Code” option on the account verification page.
You can have more than one account with different features and permissions, provided that each account has a unique email address and mobile phone number.
You can customize or disable certain notifications through the notification settings.
An account may be restricted for violating the platform’s policies or terms and conditions.
You can contact technical support through the “Contact Us” page or via the link below. Please provide details of the issue to receive the appropriate assistance.
Yes, you can link your account to social media platforms.
No, the account cannot be recovered after permanent deletion.
Yes, you can log in using your email address, but this will limit access to some of the platform’s services and features, such as posting ads.
After logging in, click the 'Post Ad' button at the top of the page. Choose the appropriate category, fill in the ad details, add images, then click 'Post Ad'. Your ad will be reviewed by our team before publication.
The ad must comply with the platform’s policies and contain accurate, clear, and non-misleading information.
You can edit or delete your ad from your control panel. Click on 'My Ads', then select the ad you want to edit or delete and press the appropriate button.
You can delete or renew an ad at any time from the My Ads section, if the option is available.
The duration varies depending on the type of ad. It is usually 30 days, but it may be longer depending on the available offers.
Yes. Ads must be legal, must not contain prohibited content or infringe on the rights of others, and must be appropriate for the category in which they are published.
You can add up to 10 images per ad. We recommend adding clear and high-quality images to increase the success rate of your ad.
Yes, idrissimart allows you to add a short video to showcase your product or service more effectively. This feature is available as part of the paid ad promotion options.
Yes, there are free options, and you can also choose paid advertising options to promote your ad and increase its visibility.
According to the no-duplication policy, to keep the platform organized and provide buyers with a better selection, a free limit has been set on the number of ads each member can post. Once this limit is reached, members can pay to publish additional ads and benefit from advanced features available with paid advertising.
Ads on idrissimart are usually published within a maximum of 24 hours after the required information is submitted, with an automatic review to ensure compliance with the terms. Some ads may be subject to additional review if they contain sensitive content. However, ads posted by identity-verified and membership-verified users are published automatically at the same moment.
You can report it using the “Report” button within the ad. The report will be reviewed promptly.
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Yes, you can enter the desired price for the product or service in the ad’s basic information, or replace it with the phrase “Request a Quote.”
Check the content and images of the ad, and if the issue persists, contact idrissimart technical support.
No, an ad cannot be restored after it has been deleted. You will need to create a new ad.
.It is a system for issuing and managing invoices for orders and services within the platform
.An invoice is generated automatically after an order is completed, or manually through the dashboard
.Yes, an invoice is automatically issued after each purchase or service request
.You can view all previous invoices and their status from the dashboard
Yes, the invoice can be downloaded as a PDF or printed
Yes, the invoice is automatically sent via email or through the platform
We offer several payment methods including: credit cards (Visa/Mastercard), electronic payment, and bank transfer. All transactions are secure and encrypted
Yes, payments can be made directly using the payment methods linked to the account
Yes, the payment is confirmed automatically once the transaction is successful
.The service or product is activated, and a notification of the transaction is sent
You can request a refund within 7 days of purchase if the service has not been activated yet. Please review our refund terms and conditions for more details.
.You can track all payment transactions in detail from the dashboard
.Yes, a notification is sent when the transaction succeeds or fails
.Yes, an invoice can be created manually from the dashboard
No, the invoice cannot be edited after it has been issued, but an adjustment note can be issued
Yes, all invoices are saved in the account history
Yes, you can search by date or invoice number
Yes, a commission is calculated based on the type of service or subscription
Yes, the platform supports payments from mobile phones and various other devices
It depends on the settings of the service or store
Yes, you can subscribe to monthly or annual plans
Earnings are transferred according to the platform’s approved withdrawal system
The invoices can be configured to include taxes, depending on the applicable system
Yes, the invoice can be printed directly from the system
Yes, technical support is available to resolve payment and invoicing issues
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Identity verification is a process aimed at ensuring that the user is a real individual or a legitimate company, and that the information provided is accurate and genuinely belongs to them and their company. This is done by reviewing official documents or reliable information, in order to enhance credibility and increase the level of security on the platform.
Identity verification provides verified accounts with additional benefits, such as:
Submitting price quotations for surveying work requests
Listing and selling new surveying equipment through a specialized store on the platform
Offering surveying courses and enabling bookings through the platform
Automatic posting of advertisements without waiting for manual approval
Obtaining a “Trusted Member” or “Trusted Company” badge
Identity verification also helps to:
Increase trust among users
Reduce fake or fraudulent accounts
Protect the rights of all parties
All verification data is treated with strict confidentiality and is used solely for verification purposes, in accordance with the platform’s approved Privacy Policy.
They are advertising spaces used to display featured advertisements, appearing prominently on the homepage or on various section pages.
Example:
From the dashboard, select Create Banner Advertisement, then upload the images in the required dimensions and complete the required information. Select the desired duration and placement where you want the banner to appear, then proceed with payment. The banner will be reviewed within no more than 24 hours, after which it will be displayed in the selected location.
There are various banner dimensions depending on where they appear across the platform’s different pages. Custom designs can also be uploaded, including banners in special placements and custom sizes, after contacting the administration.
The banner display duration can be customized according to your needs. The price varies depending on its size, duration, and the location where you want the banner to appear.